Cancellation Policy:

1. Cancellation requests submitted prior to the start of a season are eligible for refunds minus a $50 cancellation fee or full credit toward future programs.

2. Cancellation requests submitted after the start of a season will, at our discretion, be honored with a credit toward future programs equivalent to the portion of the season missed.

Makeup Policy:

Makeups can be arranged on a limited basis in advance of missed classes, please email advancedtraining@evobball.com to arrange for makeups. Makeup sessions are not guaranteed. Unscheduled/unused makeup sessions are not eligible to be used as future program credits.

1. Makeups must be completed within the season in which the missed session(s) occurred.

2. Makeup requests must be made by email to your program director prior to the missed session. We are not able to provide retroactive makeups.

3. All no-shows will be considered lost sessions and makeups will not be provided.

4. You are eligible to receive 2 makeup sessions for every day per week you are registered in the current season. (i.e. if you are registered for 2 sessions per week, you may request up to 4 makeups). All makeup requests are subject to space availability. We will not exceed session enrollment caps to accommodate a makeup.

5. In cases of emergency, please contact your program director.